Archive for the ‘Travel’ Category

Don’t forget to get your NBA Outdoor Tickets!

Tuesday, August 17th, 2010

This year, the Phoenix Suns will take on the Dallas Mavericks at the Indian Wells Tennis Garden, Saturday, October 9th beginning at 6:30pm.

Tickets are on sale online at ticketmaster.com, all Ticketmaster outlets, and at the Indian Wells Tennis Garden box office.  Prices range from $10 to $100.  Tickets to catch all the action in person are available by calling  calling 1-800-4NBA-Tix, online at Ticketmaster or in person at the Indian Wells Tennis Garden Box Office Monday through Friday from 10am – 5pm.

HeBS and Indian Wells Win in IAC Awards

Wednesday, March 24th, 2010

HeBS, the hospitality industry’s leading full-service Internet marketing and direct online channel strategy firm, today announced receipt of two esteemed Internet Advertising Competition (IAC) awards:

  1. Outstanding Integrated Ad Campaign for the Indian Wells Scavenger Hunt
  2. Best Hotel and Lodging Mobile Application for The Allison Mobile Website

The Internet Advertising Competition (IAC) Awards are presented by the Web Marketing Association to honor excellence in online advertising, to recognize the individuals and organizations responsible, and to showcase award-winning Internet advertising. Entries in the Internet Advertising Competition were judged on six elements: creativity, innovation, impact, design, copywriting and use of the medium.

“These IAC awards are further testament to the fact that today’s hyper-interactive travel consumers are no longer satisfied with hotel websites that offer stale visual and textual content. Interactive Web 2.0 functionalities engage travel consumers; mobile websites provide instant information and transaction capabilities via mobile devices for hyper-connected consumers. And these initiatives should be in every hotelier’s arsenal in 2010,” said Max Starkov, Chief eBusiness Strategist at HeBS.

These IAC winners understand that Web 2.0 and mobile initiatives are an integral part of the comprehensive de-commoditization strategy of the hotel. Travel consumers have no tolerance for dull or static content, and hoteliers must align the interactivity of the hotel website with the hyper-interactive behavior of today’s travel consumers.

2010 BNP Paribas Open History

Wednesday, February 17th, 2010
Indian Wells Tennis Garden, Indian Wells, California

The Story behind the BNP Paribas Open

The BNP Paribas Open, considered by many to be the “Grand Slam of the West”, is the fifth most-attended tennis tournament next to the Grand Slams. It is one of the few major events combining both men and women over a two-week period on the ATP and Sony Ericsson WTA Tours. Held annually at the Indian Wells Tennis Garden, a state-of-the-art facility boasting a 16,000 seat stadium, the second largest in the world is one of the world’s most beautiful venues for watching the top professionals compete. In 2007, 303,398 people attended the event, making it the first tournament, outside of the Grand Slams, to ever pass the 300,000 mark.

Through the guidance of partners Charlie Pasarell and Raymond Moore, the tournament has attracted more than 250 of the world’s top men’s and women’s tennis stars annually including Jimmy Connors, Ivan Lendl, Boris Becker, Andre Agassi, Jim Courier, Pete Sampras, Roger Federer, Martina Navratilova, Chris Evert, Monica Seles, Steffi Graf, Martina Hingis, Lindsay Davenport and Maria Sharapova. It enjoys elite status on the ATP (ATP Masters Series) and Sony Ericsson WTA Tour (Tier I) calendars.

This tradition of strong player fields including well-known champions, coupled with world-class tennis facilities and the idyllic weather and desert scenery of the Coachella Valley in Southern California, has fueled the tournament’s emergence as one of the most prestigious tournaments on the tennis calendar and one at which a great performance is extremely important to a player’s ranking and resume.

Humble Roots

The tournament started as an ATP fund-raising event in Tuscon, Arizona before moving to Mission Hills Country Club in the Coachella Valley in1976 where it benefited from a successful five-year run. The event’s connections with the Coachella Valley were nearly broken, however, when the ATP considered moving it to a proposed tennis stadium to be built near Disney World in Florida.

Pasarell, a native of Puerto Rico who had been the No. 1-ranked player in the U.S., was an ATP Board Member and the Director of Tennis at the La Quinta Hotel. He lobbied the ATP Board to keep the event in the Coachella Valley and convinced the owners of the La Quinta Hotel to build tennis facilities adequate for the event. Pasarell’s efforts resulted in the tournament’s move to the La Quinta Hotel, a new 7,500-seat tennis stadium, and a commitment to make the event “even better” in the future.

When the event moved into its new home in 1981, Pasarell became the tournament director. It enjoyed success in the following years and had several noteworthy finals, the most memorable being the 1982 championship when Yannick Noah ended Ivan Lendl’s winning streak of 44 matches, just two short of the men’s record.

Rapid Growth

It was Pasarell’s goal for the tournament to grow into a major tennis event at which both top men’s and women’s competitions would be take place during the same time period. To fulfill this goal, he implemented a plan that was simple in concept but difficult in execution — to build the event’s popularity with the players, the fans, the sponsors and the media through great facilities, attention to detail, strong competition, and wide print and broadcast coverage.

During the six years (1981 – 1986) the tournament was held in La Quinta, it indeed became established as a very popular tennis destination for the players, the fans, the sponsors and the media. In fact, the event achieved such success that it outgrew the tennis stadium and facilities at the La Quinta Hotel. If Pasarell’s goals were to be accomplished, and if the event were to strive for “major tennis event” status, he needed to build a larger, more modern and permanent tennis stadium with enhanced facilities.

To construct the appropriate tennis stadium and facilities, Pasarell and long-time friend Raymond Moore established a company known as PM Sports Management, and created a team along with other investors (including Alan King) to design, develop and operate a luxurious resort hotel and tennis facility in nearby Indian Wells. Pasarell signed Newsweek as title sponsor and Indian Wells became home to the “Newsweek Champions Cup.”

Grand Champions

In 1986, construction was completed on the 350-room Grand Champions Hotel (now known as the Hyatt Grand Champions Resort). Its centerpiece was a sophisticated tennis center with 12 courts including a 10,000-seat tennis stadium (with some 7,000 permanent seats), a 3,000-seat clubhouse court, two grass courts and two clay courts. Other facilities included a 3,000 square foot retail sport boutique, a 1.62-acre hospitality village and an 8,000 square foot convention center that also served as a media facility, a player’s lounge and a kitchen facility during the tournament. At the time it was completed, the stadium and facilities were truly state-of-the-art.

The new stadium debuted in 1987, which was also the first year that a top women’s professional competition (that year featuring Steffi Graf and Hana Mandlikova) was held in conjunction with the men’s event (though not concurrently). This foreshadowed the combination of the men’s and women’s competitions that was essential to meeting Pasarell’s goals.

The tournament received significant national and international attention when Boris Becker won the first two events (1987 and 1988) held at the new stadium. The tournament took another crucial step forward in 1990 when the ATP, then under the leadership of Hamilton Jordan, restructured the men’s tennis circuit and designated the Newsweek Champions Cup as one of the elite events on the ATP in the category now known as the ATP Masters Series.

The women’s tournament went through a somewhat different evolution. Originally a non-sanctioned event, it became an official Sony Ericsson WTA Tour event in 1991 in partnership with IMG. In 1992, the women’s event was honored when Chris Evert agreed to attach her name to the competition, making it the Evert Cup. In 1997, it was designated as a “Tier 1″ event, the top Sony Ericsson WTA Tour category.

Until 1996, the women’s event was held immediately prior to rather than concurrently with the men’s event. That situation changed, however, when the ATP and the Sony Ericsson WTA Tour approved of combining the events. Thus the tournament, then with the somewhat unwieldy name of Newsweek Champions Cup/State Farm Evert Cup presented by Harman International, attained the lofty status of being one of only six Masters Series/Tier I-level tournaments in the world, including the four Grand Slams, that has a combined men’s and women’s event, a distinction it still holds today.

A New Home

This success had its price as the tournament quickly outgrew the Grand Champions grounds. Pasarell now dreamed of a new stadium that would serve as a showplace for the burgeoning event.

The development of the Tennis Masters Series coincided with the completion of the Indian Wells Tennis Garden in 2000, bringing the tournament a new name (Tennis Masters Series Indian Wells) as well as helping it reach new heights in attendance, prize money, television and print exposure, and international status. During its entire existence, tournament attendance has grown from 30,000 to more than 270,000; prize money has grown from $250,000 to more than $5 million; the television audience of the tournament has grown from 25 million homes to nearly a billion homes worldwide; and the facilities have grown from 7,500 seats to a 20-court, 54-acre complex including a 16,100-seat main stadium, two smaller stadiums, 44 luxury suites, nearly 6,000 box seats and first rate ancillary facilities.

One of the reasons for this growth was Pacific Life who signed on as title sponsor back in January of 2002 until 2008. The support of Pacific Life, and dozens of other sponsors, is invaluable to the continued success of the BNP Paribas Open.

Another boost to the BNP Paribas Open came in the form of an increased playing field, which spawned additional days and sessions creating a full two-week event. Now 20 sessions strong with both the men’s and women’s draws at 96, top players are in competition beginning the first weekend, adding to the excitement and the “Grand Slam” feel of the tournament.

Bigger and Better

The next chapter of the tournament was bigger than ever as Pasarell and Moore, with the help of new partners George Mackin and Bob Miller of Tennis Magazine and Patrick W. M. Imeson of Calim Private Equity, LLC, recruited a new team of investors including the United States Tennis Association (USTA) and tennis legends Pete Sampras, Billie Jean King and Chris Evert, to acquire International Management Group’s (IMG) 50% interest in the tournament.

The tournament, which had interest from several overseas investors, was kept in the Coachella Valley because of this powerful and strategic tennis partnership. In addition, the City of Indian Wells displayed their unwavering commitment to the event by purchasing 27 acres of land adjacent to the Indian Wells Tennis Garden.

The New Frontier

The tournament rang in the 2009 New Year by announcing the addition of BNP Paribas, the premier sponsor of tennis globally, as the new title sponsor of the event. To close 2009, the tournament announced that Larry Ellison, co-founder and CEO of Oracle Corporation formed Tennis Ventures, LLC and would become the new owner of the event and the Indian Wells Tennis Garden.

Ellison, a tennis aficionado will continue rely on Pasarell, Moore and their staff to manage the event, which is celebrating its 35th anniversary this year. Together they will ensure that this tournament continues to be one of the best in the world.

Indian Wells Celebrity Course, Trip Review

Monday, January 4th, 2010

December 31, 2009 By Tinou Bao

Indian Wells Celebrity Course, Trip ReviewAfter a great round on Tuesday at PGA West (Stadium Course) I had a horrible day Wednesday at Terra Lago (North).  Wasted the entire morning taking care of low pressure in the tires.  By the time I got to Terra Lago it was too late to grab breakfast or warm-up at the range.  I’ve heard good things about Terra Lago but driving up to the clubhouse nothing really impressed me.  After checking in I noticed the course was packed.  Felt like I was at the local muni on a Sunday, even more after seeing the condition of the fairways.  Should have paid a little more and played a nicer course.

Started off with a par but the rest of the day was blah.  Definitely did not break 100.  Part of the problem was I was playing with this couple who were absolute beginners.  They didn’t know golf etiquette like who’s away or not stepping in your putting line.  Took so many mulligans.  Made concentrating/focusing that much more difficult.  The bigger problem was I just wasn’t hitting the ball that well.

I couldn’t end 2009 with a bad round so I decided to play Indian Wells Celebrity Course today.  Golfweek rates Indian Wells very highly on their “Best Courses You Can Play“.  The Players Course is #10 and the Celebrity Course is #14 (California rankings).  Picked Celebrity because the discount was bigger.  As soon as I drove into the resort I knew I would have a good round despite my lower back cramping up.  The clubhouse was great, the locker room was first class, staff was very friendly.  After checking in I headed to the driving range.  If there was one thing I didn’t like about Indian Wells it was the driving range.  Has this weird mound running across.  But the practice putting greens was awesome.

Things started off pretty bad, triple bogey.  But I bounced back with a bogey on the 2nd then GIR and 2-putted the 3rd for par.    Made mental mistakes on the 4th and 5th holes for doubles.  But then I went bogey, par, bogey, par.  46 out.  Not on pace to break 90, but felt like I was playing really well, felt like I could par every hole.  

Back nine started out great.  GIR, 2-putted for par.  Not sure what happened on the 10th, carded a triple.  But the one thing I’ve learned over the past few rounds is you can’t let a bad hole ruin the rest of your round.  Then I went on a good stretch: bogey, par, bogey, bogey, par, double, bogey for a 45 in.  Had my only 3-putt of the day for that double.

Course was in good condition and I really like the layout.  No houses line the fairways so you can really go for it without worrying about breaking windows.  Undulating greens were fast but not too fast so very playable.  Really like the greens, thought they were more interesting than the Stadium Course.  Frankly, even though TPC Stadium is more famous and has more name appeal I prefer the Celebrity Course.  If I were to play again I’d play Celebrity over Stadium.

Great end to 2009.  Top priority for 2010 is to get my chips about 3-4 feet closer.  Right now it’s chip, 2-putt.   I need to get it about 3-4 feet closer on the chips so that I can have a better chance at 1-putting.  That brings the bogeys down to pars, doubles to bogey, etc.

Holiday Travel Tips

Tuesday, December 8th, 2009

Travel can be a somewhat stressful experience no matter what the time of year you are traveling, but taking a trip during the holidays can multiply that anxiety to an unbearable level if you do not properly prepared. Whether you’re packing up for a cross-country flight or loading the car for a road trip to spend holiday time with friends and family, these ten simple tips will help you get the most out of your vacation time and manage your travel stress during the busiest season of the year.

1. Have a Game Plan

2. Make Sure You Know What You Are Committing To

3. Make Arrangements for Home

4. Create a List

5. Try and Travel on Off Days

6. Be Prepared

7. Don’t Sweat the Small Stuff (My personal favorite)

8. Know You Are Not Going to Get It All Done

9. Recharge Your Batteries

10. Enjoy the Trip Home

Don’t endure your return — celebrate it. Put yourself in a good mood and enjoy the process of easing back into normal life. Worrying about the dog, bills and what you have to get done when you get back to work will just undo all the hard work you did to de-stress in the first place. Don’t you want to hang on to vacation bliss as long as you can?

Indian Wells Wins W3 Award for Interactive Sweepstakes

Wednesday, October 28th, 2009

Wednesday, October 28th, 2009

HeBS today announced receipt of three W3 Silver Awards for outstanding achievement in Web 2.0 and website development.  The W3 awards are sanctioned and judged by the International Academy of the Visual Arts, consisting of top-tier professionals from media, advertising and marketing firms.  The 2009 awards were chosen from a pool of 3,000 entries from top companies and agencies worldwide.

W3 Silver Award Winners:

“These awards show how important an innovative, interactive campaign and a creative website are to a hotel’s marketing and distribution efforts,” said Max Starkov, president and CEO of HeBS. “The award winners, our client hoteliers, understand the competitive advantages of a comprehensive, well executed Direct Online Channel strategy. A powerful web presence enables them to reach out directly to their customers, resulting in increased revenues and above-industry average ROIs.”

The hotel website has become the first point of contact with past, present and future customers. In the case of hotel websites not developed according to industry’s best practices, this is often the last point of contact with the customer. Hotel websites can no longer exist as mere online brochures and transactional mechanisms; they have to be at least as engaging and interactive as social media networks and the blogosphere. Sites must now provide a range of Web 2.0 features and functionalities such as sweepstakes, contests, photo sharing, blogs, quizzes, interactive games and event calendars.  With interactive campaigns, such as Indian Wells’ 30 Day Free Room Giveaway Sweepstakes, hotel websites must intrigue users by allowing them to interact with the destination or brand.

The above W3 Award winners understand it is no longer sufficient to have just any hotel website. Today’s online travel consumers demand that a hotel website have honest and truthful content, rich media, and interactive features and functionalities that guarantee an impeccable user experience every time.

The W3 Awards honor superior creativity on the web and recognize the individuals behind award-winning web sites, web advertising and web marketing programs.  W3 is the first major web competition to be accessible to a wide range of agencies from the major agencies to the smaller firms.

About HeBS
Hospitality eBusiness Strategies (HeBS), the industry’s leading Internet marketing strategy consulting firm for the hospitality verticals, is based in New York City (www.hospitalityebusiness.com). HeBS has pioneered many of the “best practices” in hotel Internet marketing and direct online distribution. The firm specializes in helping hoteliers build their direct Internet marketing and distribution strategies, boost the hotel Internet marketing presence, establish interactive relationships with customers, and significantly increase direct online bookings and ROIs. A diverse client portfolio of over 500 top tier major hotel brands, luxury and boutique hotel companies, hotel management and representation companies, franchisees and independents, resorts and casinos and CVBs has sought and successfully taken advantage of HeBS’ firm hospitality Internet marketing expertise. Contact HeBS consultants at (212) 688-2731 or info@hospitalityebusiness.com.

Indian Wells Hotels Earn 2010 AAA Four Diamond Awards

Tuesday, October 13th, 2009

Visit http://au.sys-con.com/node/1141364 for complete article and list of hotels.

Indian Wells, California Resorts to make list:  Hyatt Grand Champions Resort, Villas, and Spa, Miramonte Resort & Spa and Renaissance Esmeralda Resort and Spa

LOS ANGELES, CA — (Marketwire) — 10/13/09 — Sixty-six Southern California hotels and 32 restaurants have earned the 2010 AAA Four Diamond Award, the Automobile Club of Southern California announced today. Six locations appear for the first time on the 2010 list, including the SLS Hotel and the Montage in Beverly Hills; two in Rancho Mirage; one in Pismo Beach and one in San Diego County.

The coveted rating plaque featuring a design of four raised simulated diamonds and the AAA Four Diamond Award logo are presented to hotel and restaurant general managers and executive chefs to recognize the award-winning properties, which rank among the top 3.4 percent of more than 2,600 Southern California hotels, motels, and restaurants inspected by the Auto Club, the nation’s largest AAA affiliate.

“North America’s AAA Diamond Rating System is a long-time trusted method of rating lodgings and dining establishments, especially during what has been a difficult economic year for the hospitality industry and also for travelers,” said the Auto Club’s Approved Accommodations Supervisor Patricia Marenco. “Southern California’s hotels and restaurants that earn the AAA Four Diamond award maintain a very high standard of service in their hotels and restaurants in order to continue pleasing their guests.”

AAA’s Diamond rating program is the only hotel and restaurant review system in the nation that uses specially trained full-time field representatives. As part of AAA’s national network, the Auto Club’s own staff reviews establishments in Southern California without prior notification using objective and detailed rating procedures.

Lodging inspections include at least one unannounced inspection each year. Inspectors review and rate exterior, grounds and public areas, room décor, ambiance and amenities, guest room, bathrooms, housekeeping and maintenance, management and staff and guest services. Once the inspection process is complete, properties that meet all requirements receive a rating of one to five Diamonds.

AAA approves and rates more than 31,000 lodgings and 27,000 restaurants each year throughout the U.S., Canada, Mexico and the Caribbean. A wide range of property listings are included in regional TourBook® guides, with a yearly distribution of nearly 20 million, and on AAA.com, where many travel planning and information services — including the well-known TripTik® Travel Planner, TourBook® listings and Diamond Ratings — are now available to non-members as well. The AAA Four Diamond rating is exclusive in that less than 4% of all AAA approved properties achieve this rating.

The 2010 AAA Five Diamond Award lodging and restaurant recipients will be announced in November.

‘Ramble California’ offers offbeat travel ideas

Friday, July 31st, 2009
The Times-Standard

Eight million travelers apply for travel to the U.S under Visa Waiver Program

Thursday, July 9th, 2009

Source = e-Travel Blackboard: C.F  written: Tuesday, 30 June 2009

Eight million international travelers have successfully applied to travel to the United States under the Visa Waiver Program using the Electronic System of Travel Authorization (ESTA).

These figures, released by U.S. Customs and Border Protection officials, shows that  since ESTA launched on August 1 last year and become mandatory on January 12, 2009, the system has enabled VWP travelers to apply electronically for visa-free travel to the U.S.

ESTA approvals are required for VWP travelers only, and there is no cost involved in the application process.

Individuals wishing to apply online should visit the official government site at https://esta.cbp.dhs.gov *

“We are pleased that this technology is proving very helpful to our Visa Waiver Program visitors,” said Assistant Commissioner for Field Operations Thomas S. Winkowski.

“ESTA adds a necessary layer of security for visa-free travel as well as for the travel industry, and we want to continue to encourage individuals to visit the many wonderful destinations the United States has to offer.”

Citizens traveling under the Visa Waiver Program, or VWP, are required to apply online at https://esta.cbp.dhs.gov prior to their visit to the United States.

* Individuals should avoid being misled by unauthorized companies claiming to be able to “facilitate” registration through other sites for a fee. (They have no affiliation with the U.S government)

Travel Promotion Act Passes in Senate, Bringing U.S. Closer into the 21st Century of Global Tourism Marketing

Thursday, June 11th, 2009

 

Hotel Website Design & Internet Marketing by HeBS © 2009