Archive for the ‘Uncategorized’ Category

Holiday Travel Tips

Tuesday, December 8th, 2009

Travel can be a somewhat stressful experience no matter what the time of year you are traveling, but taking a trip during the holidays can multiply that anxiety to an unbearable level if you do not properly prepared. Whether you’re packing up for a cross-country flight or loading the car for a road trip to spend holiday time with friends and family, these ten simple tips will help you get the most out of your vacation time and manage your travel stress during the busiest season of the year.

1. Have a Game Plan

2. Make Sure You Know What You Are Committing To

3. Make Arrangements for Home

4. Create a List

5. Try and Travel on Off Days

6. Be Prepared

7. Don’t Sweat the Small Stuff (My personal favorite)

8. Know You Are Not Going to Get It All Done

9. Recharge Your Batteries

10. Enjoy the Trip Home

Don’t endure your return — celebrate it. Put yourself in a good mood and enjoy the process of easing back into normal life. Worrying about the dog, bills and what you have to get done when you get back to work will just undo all the hard work you did to de-stress in the first place. Don’t you want to hang on to vacation bliss as long as you can?

Indian Wells Wins W3 Award for Interactive Sweepstakes

Wednesday, October 28th, 2009

Wednesday, October 28th, 2009

HeBS today announced receipt of three W3 Silver Awards for outstanding achievement in Web 2.0 and website development.  The W3 awards are sanctioned and judged by the International Academy of the Visual Arts, consisting of top-tier professionals from media, advertising and marketing firms.  The 2009 awards were chosen from a pool of 3,000 entries from top companies and agencies worldwide.

W3 Silver Award Winners:

“These awards show how important an innovative, interactive campaign and a creative website are to a hotel’s marketing and distribution efforts,” said Max Starkov, president and CEO of HeBS. “The award winners, our client hoteliers, understand the competitive advantages of a comprehensive, well executed Direct Online Channel strategy. A powerful web presence enables them to reach out directly to their customers, resulting in increased revenues and above-industry average ROIs.”

The hotel website has become the first point of contact with past, present and future customers. In the case of hotel websites not developed according to industry’s best practices, this is often the last point of contact with the customer. Hotel websites can no longer exist as mere online brochures and transactional mechanisms; they have to be at least as engaging and interactive as social media networks and the blogosphere. Sites must now provide a range of Web 2.0 features and functionalities such as sweepstakes, contests, photo sharing, blogs, quizzes, interactive games and event calendars.  With interactive campaigns, such as Indian Wells’ 30 Day Free Room Giveaway Sweepstakes, hotel websites must intrigue users by allowing them to interact with the destination or brand.

The above W3 Award winners understand it is no longer sufficient to have just any hotel website. Today’s online travel consumers demand that a hotel website have honest and truthful content, rich media, and interactive features and functionalities that guarantee an impeccable user experience every time.

The W3 Awards honor superior creativity on the web and recognize the individuals behind award-winning web sites, web advertising and web marketing programs.  W3 is the first major web competition to be accessible to a wide range of agencies from the major agencies to the smaller firms.

About HeBS
Hospitality eBusiness Strategies (HeBS), the industry’s leading Internet marketing strategy consulting firm for the hospitality verticals, is based in New York City (www.hospitalityebusiness.com). HeBS has pioneered many of the “best practices” in hotel Internet marketing and direct online distribution. The firm specializes in helping hoteliers build their direct Internet marketing and distribution strategies, boost the hotel Internet marketing presence, establish interactive relationships with customers, and significantly increase direct online bookings and ROIs. A diverse client portfolio of over 500 top tier major hotel brands, luxury and boutique hotel companies, hotel management and representation companies, franchisees and independents, resorts and casinos and CVBs has sought and successfully taken advantage of HeBS’ firm hospitality Internet marketing expertise. Contact HeBS consultants at (212) 688-2731 or info@hospitalityebusiness.com.

PACE OF PLAY

Tuesday, October 13th, 2009

“Season” as we affectionately call it here in the Coachella Valley has arrived.  Season brings beautiful weather to our area which in turn brings our winter residents back to their homes and fills our resorts with guests.  It is a great time to be living in the desert.

 At Indian Wells Golf Resort we are fortunate to offer 36-holes of golf for approximately ten months of the year.  During the months of October and November we continue to have 18-holes available during the overseeding process where 18-hole facilities will be required to close the course entirely.  This means that our facility becomes extremely busy with guests of all skill levels and backgrounds including country club members, resort guests, local residents, etc. 

Due to this busy time of year “Pace-of-Play” becomes an important challenge to ensure an exceptional experience for all or our guests.  Two ways to improve Pace are to choose the appropriate set of tees and to play “ready-golf.”  At our facility a target time for a round of golf is 4 ½ hours.  Finally, we ask our guests to be courteous and respectful to each other and if an issue occurs to contact a Course Ambassador for assistance.

 If you would like more information on how to improve your Pace-of-Play visit the link here at http://golf.about.com/od/golfetiquette/ht/paceofplay.htm.

Enjoy the weather and good golfing!

Rolland Vaughn

PGA Head Golf Professional

Indian Wells Golf Resort

Hotel Website Design & Internet Marketing by HeBS © 2009